Tag: Live Agent salesforce setup

  • Snap-ins Chat by Salesforce

    Snap-ins Chat by Salesforce

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    After a long time, had a chance to write about something, I was really looking forward to : Snap-ins Chat by Salesforce. There are a tons of chat applications that you can plug-in with your website, so that your users can get in touch with you via chat. If you are a salesforce organization, who…

  • Salesforce.com : Live Agent for Business (Part 2)

    Salesforce.com : Live Agent for Business (Part 2)

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    This is a second part of the series to setup and make the live agent work for you. if you have missed the previous part, click here to go through it. Previously we created sample Deployment. Let’s start with a User creation now. You can create a new user for live agent or you can…